Council Performance
Performance Results
The Council undertakes a range of
performance reporting and the latest results can be accessed
below:
The Council also reports progress on a
range of Government led performance indicators and the latest
results are contained within our Best Value Performance Plan
(BVPP). This plan assesses performance over the previous year and
sets targets for the next three years.
Our most recent BVPP was published in June 2008 containing
actual out-turn for the 2007-08 financial year. The next BVPP
will be available here from 30 June 2009.
Best Value Performance Plan 2008-11
Internally the Council maintains
performance through the Excelsis Performance Management system,
with monthly targets set for each of the 48 teams across the
Council.
In addition to performance indicators
the Council is also required to undertake triennial satisfaction
surveys where residents are asked for their views on the Council,
the services provided and whether they have improved. The
latest results can be found below:
Keeping you informed
The Council publishes regular Borough
Updates in order to keep residents informed about issues and
work in Maidstone. Our services also provide other
information as appropriate to keep residents informed including an
Annual Report containing finance and performance information (see
below).
In July 2008 we produced our Annual Report, this
provides budget and performance information for the year ending 31
March 2008.
Please find below previous Annual Reports. The information
contained within these reports is a result of consultation with
residents.
As part of the process of setting our Council Tax for
2008-09 we also asked residents to engage in a 'Budget
Simulator' exercise. This allowed residents to set
a Council Tax level within the context of
wider budget considerations. This information was then
used in developing our budget for 2008-09.
This information is also available in alternative formats on
request by calling 01622 602491 or emailing policyandperformance@maidstone.gov.uk.
From the left hand menu of this website you can also find links so
that you can view website pages in different languages or, if you
have a visual impairment, you can use 'browsealoud'.
Further budget information is listed below:
For further information on the Council’s overall performance
please visit the Audit Commission website http://www.audit-commission.gov.uk/
This page was last updated on 8/19/2008