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Environmental Enforcement
Noise
The Council has a statutory duty to deal with noise
complaints. In many cases it is sometimes better to contact the
person causing the nuisance yourself. However, if this approach
fails, the Pollution Team will try to establish
whether a nuisance exists and take appropriate steps to
resolve it, which may result in service of notice and prosecution
in the Magistrate's Court.
Noise as a Statutory Nuisance
Noise is defined as a statutory
nuisance by the Environmental Protection Act 1990, and may include:
-
Domestic noise - including amplified music and DIY.
- Industrial and Commercial noise.
- Agricultural noise, including bird scarers.
- Barking dogs.
- Leisure activities, e.g. clay pigeon shoots, concerts, motor
events, model aircraft.
- Noise from stationery vehicles, equipment and machinery in the
street.
- Audible intruder alarms. Vehicle alarms.
- The Control of Pollution Act, 1974, also adds noise from
construction sites and demolition works.
Non statutory noise issues
These do not warrant action by the Environmental Health
Department:
Domestic sounds of occupation e.g.
- Slamming doors
- Raised voices
- Children
These issues are best dealt with by mediation, citizens advice
bureaux and/or legal advice
Examples of noise that are exempt from Council
investigation include:
Out of Office Hours Emergency Noise (and other) Service
The Council provides a limited out of hours (17.00 - 00.00 Mon -
Thurs, (16.30 Friday) (08.00 - 01.00 Sat), (08.00 -
00.00 Sundays) emergency service for the following issues
only:
Audible Intruder and Vehicle Alarms
Drainage issues
Communicable Disease Control
Fatal Accidents
Food Poisoning Outbreaks
Major Food Emergencies
If you have a complaint that falls into these categories
only, telephone the Council out of hours number on (01622)
602000
All other complaints will be logged but not actioned until the
next working day.