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Business (or Non Domestic) Rates

 

Frequently Asked Questions

 

Non-Domestic Rates (sometimes referred to as Business Rates) are an important part of the financing of Local Government. The present system was brought into effect from 1 April 1990 and replaced the old General Rating system that applied to both domestic and non domestic properties alike. Some answers to the most frequently asked questions are as follows.

 

Q. Why do I have to pay Business (or Non-Domestic) Rates?

A. Business Rates are a national tax which and are a contribution made by businesses towards the cost of services provided by the Maidstone Borough Council, Kent County Council and the Police and Fire and Rescue Services. All the money collected is passed on to the Government, who then redistributes the money to Local Government on the basis of the population of the area. E.g. of the 42.7m collectable in the Maidstone area for the year 1.4.2005 - 31.3.2006, 4.086m (some 9.6%) was be returned to Maidstone Borough Council. The County Council and Police also receive a share of the tax, based on similar apportionments.

 

Q. Why do I have to pay for the collection of my trade refuse?

A. Whilst Domestic waste is collected within costs covered under the domestic rate, this is not the case with shops, factories and other businesses under the non-domestic rating system. Under Section 34 of The Environmental Protection Act 1990 all businesses have a Duty of Care to dispose of their waste through authorised trade waste collection services and must be able to prove this. Those committing an offence face an unlimited fine and possible imprisonment.

 

Q. How are my rates calculated?

A. A rate liability is calculated by multiplying the Non-Domestic Rating Multiplier (formerly known as a rate in the pound or the Rate Poundage) by the Rateable Value of a property.

 

Q. What is this Multiplier or Rate Poundage?

A. This is a value set by central government. E.g. for the year commencing 1 April 2006, the value was set at 43.3p, which meant that for every 1 of Rateable Value, you will have paid 43.3p in rates. This value is adjusted every year to allow for the affects of inflation. There are also schemes that may reduce the rate poundage further and you will automatically be advised of any such scheme, should it affect your rate liability.

 

Q. What is the Rateable Value of my property?

A. This is a value based upon the annual rent that could be obtained from your property on a certain date. For the current Rating List that was effective from 1 April 2005, the rental evidence used was the value as at 1 April 2003. These values are revised every 5 years.

 

Q. Who determines the Rateable Value?

A. The Valuation Officer, Folkestone Office, Palting House, Trinity Road, Folkestone, Kent, CT19 2TP determines what the value of property is for Rating purposes. He is completely independent from Maidstone Borough Council and can be contacted on 01303 852901. It is his responsibility to ensure that the Non-Domestic Rating List is kept accurate and up to date. The Valuation Office has a web site, www.voa.gov.uk.

 

Q. What is the Non-Domestic Rating List?

A. Every Council has a list that shows that value of all Non Domestic properties in its area - the Non-Domestic Rating List. It shows all properties in the area, their rateable values, and their descriptions. The properties are listed in alphabetical street order within postal areas and every property has its own reference number. If any amendments to an assessment are made, a suitable notation is made of what the amendment was and where details can be found

 

Q. Can I see this Non-Domestic Rating List, and if so, where?

A. The Rating List is a public document and can be seen at the Valuation Officer's web site at http://www.voa.gov.uk/. A hard copy is also held at the Council's main offices at 13 Tonbridge Road, Maidstone and will be included on the Council's website at a later date.

 

Q. What if I do not agree that the Rateable Value of my property is correct?

A. Any person who does not agree with the Rateable Value shown in the Rating List may appeal against the value. ALL appeals must be made to The Valuation Officer, details above, and NOT to the Maidstone Borough Council. An appeal must be IN WRITING and state the reasons why the value is incorrect. However, Rateable Values can go up as well as down and you will need to take this into account when deciding whether or not to appeal against the value. See How To Make An Appeal.

 

Q. I have appealed against the Rateable Value of my property. Do I still have to pay?

A. Yes. Rates are payable on the basis of the rateable value currently appearing in the list and you remain liable to pay the account sent to you until such time as the rateable value in the list is amended. If the value is reduced, any overpayment will be refunded, together with any interest that might be due in certain instances.

 

Q. Why is my next door neighbour's Business Rates less than mine?

A. Every property has a rateable value that reflects the inpidual property's annual rent. Any query should be directed to The Valuation Officer. See How To Make An Appeal.

 

Q. My rent is inclusive of Business Rates, so why do I get the bill?

A. Liability to pay Business Rates rests with the person entitled to beneficial occupation (i.e. the occupier) of a property, irrespective of any third party agreement. You should discuss this with your landlord, as agreements between Landlords and their Tenants are a matter between themselves and are not binding on a Local (or Billing) Authority in the event of any dispute between those parties. Should a tenant pay a rent that includes Rates, but the landlord does not pass those payments on to the Council, the Tenant will still be liable to pay and may then have to take action to recover the monies paid to the landlord against the landlord.

 

Q. My bill shows Transitional Relief. What is this?

A. Because the market for rented property can change greatly between valuations, this could mean large increases for some properties or large decrease for others, which could push inpidual rate bills very sharply up or down. The government therefore decided to phase in the changes gradually to give businesses time to adjust. The rules ensure that inpidual rate bills cannot go up or down in any year because of the revaluations by more than fixed percentage amounts, after allowing for inflation. If your rate bill after a revaluation increases by more than these fixed percentages, you will qualify for Transitional Relief , which is a reduction in the amount calculated, to limit the increase in your bill. Details of the calculation will always be shown on your bill.

 

Q. My bill shows Transitional Premium. What is this?

A. Because the market for rented property can change greatly between valuations, this could mean large increases for some properties or large decrease for others, which could push inpidual rate bills very sharply up or down. The government therefore decided to phase in the changes gradually to give businesses time to adjust. The rules ensure that inpidual rate bills cannot go up or down in any year because of the revaluations by more than fixed percentage amounts, after allowing for inflation. If your rate bill after a revaluation decreases by more than these fixed percentages, you will qualify for Transitional Premium, which is an increase in the amount calculated, to limit the reduction in your bill. Details of the calculation will always be shown on your bill.

 

Q. My property is empty/ will soon be empty. Do / will I have to pay anything?

A. Unoccupied non-domestic properties are liable for empty property rates.
Rates are charged at 50% of the annual bill and liability begins 3 months after a property becomes empty. Empty usually means completely cleared of all furniture and effects.

 

Specific types of properties, i.e. industrial, warehouses, and factories are exempt from empty property rates, as are properties with a rateable value of less than 1900. Specific advice concerning your property can be obtained from the Rating Section at Maidstone Borough Council. See your bill for details. For further information, please see the elements contained in the Reducing Your Liability section.

 

Q. I only occupy part of my property. Do I still have to pay rates on it all?

A. Technically yes, because occupation of part of a property constitutes occupation of the whole, but there are options:

 

  • If the part of the property that is occupied can be occupied separately from the remainder of the building, e.g. it has or it is capable of having its own access points, then the Valuation Officer might be able to split the existing rating assessment to allow for the occupied and unoccupied parts. If it cannot, then the splitting of the assessment cannot be made and this option is not available.

 

  • If it appears to the Billing Authority (i.e. Maidstone Borough Council) that the part of the property that is empty will remain so for a short time only, then the Authority may request a certificate under Section 44A of the Local Government Finance Act 1988. This is completely at the Authority's discretion and if it requests a certificate from the Valuation Officer as to the rateable value of the occupied part, then that rateable value would then be used as the basis for the charge. There is no definition of what constitutes a short time and all the factors concerning the type of business and property would be considered.

 

Furthermore, if a certificate is requested, then in view of the "short term" requirement, it would only run for a limited period, e.g. to the end of the year in which the request was made.

 

Q. What happens if I am no longer responsible for the property?

A. If your liability for the property changes, you should notify the Rating Section (see your bill for details). Please advise us of:

 

  1. the date you vacated the premises
  2. the date the premises were sold or the lease expired
  3. your forwarding address for correspondence, and
  4. details of the new owner or leaseholder.

Q. What happens if I don't pay my account?

A. If you have problems paying your Business Rates, please let us know immediately. We will look into you case and where possible, offer you another payment arrangement. Remember that paying by direct debit ensures that your payments are made on time each month.

 

The recovery timetable where a person either does not pay or fails to agree a revised payment schedule with us is as follows. As soon as you miss payment we will send you a reminder. If you don't bring your instalments up to date within 7 days of receiving the reminder you will lose the right to pay by instalments. If you pay the amount requested on the reminder as requested, no further action is taken. A maximum of two reminders will be sent. If each is paid and you fall behind a third time, you will be sent a notice that will cancel your right to pay by instalments and be requested to settle the full amount then outstanding.

 

Whether you fail to pay a reminder or receive the third notice and do not pay the full amount, the next action will be for a Summons for non payment to be issued. If you receive a Magistrates Court Summons because you have not paid your Business Rates, the cost of issuing the summons will be added to your account. If you still do not pay, we may ask a bailiff to collect the debt on our behalf and you will have to pay further costs if this happens. The bailiff may take some of your company's or your personal possessions to sell at public auction to pay off the debt.

 

Q. Are there any other ways I can obtain a reduction in my bill?

A. Apart from a reduction in your rateable value, there are other forms of relief available. These include:

 

Charitable Rate Relief :


If your organisation is a Charity, you may apply for Charitable Rate Relief for anything up to 100% of the liability. A written application must be made to the Council. The scheme comprises two elements.

 

  1. Mandatory Relief of 80% if the organisation is a charity (registration with the charities commission is proof) and the property is being used for charitable purposes; or
  2. Discretionary Relief to either top up any Mandatory Relief awarded by up to an additional 20% or by any amount equal to between 1 and 100% in any other qualifying case.

 

Rate Relief on the grounds of Hardship:


If your organisation is suffering from hardship, you may apply for this relief. However, there are very strict criteria that must be complied with and as well as proving hardship, you must also show why it is in the interests of the Council Taxpayer to allow relief.

 

Rural Rate Relief for Post Offices, General Stores, Public Houses, Petrol Filling Stations and former Agricultural Premises:

 

To be eligible, the heriditament must be within the boundaries of a qualifying settlement (there is a list of such settlements) and;

 

  1. have a rateable value of 10,500 or less for a Public House or Petrol Filling Station, or 7,000 or less for the other premises;
  2. be used, in whole or in part, as a general store which sells general household goods and food (confectionery and pet food do not count), or post office or both; and, most importantly
  3. be the only general store or post office in the settlement; alternatively
  4. it must be a public house - premises where a justices on-license is in force; or
  5. it must be a premises where petrol or other automotive fuels are sold retail to the general public; and
  6. the whole of the premises must be used as a pub or petrol station and in either case, no other hereditament or part of a hereditament in the settlement concerned is so used; and
  7. in the case of former agricultural premises, it must be premises that was formerly exempt under the agricultural exemption rules for at least 183 days prior to 17 July 2001, but which are now used for other purposes.

 

It is possible that a general store and a post office in the same settlement may both qualify for mandatory rate relief, provided that they both meet the criteria.

The Mandatory Scheme gives 50% relief to sole Post Offices and General Stores or former Agricultural premises in a qualifying settlement, subject to the above criteria.

 

The Council has discretion to top-up the 50% relief with further help up to 100% and will consider each claim for the further discretionary relief on its merits. It is expected that only in exceptional circumstances will discretionary relief be awarded in excess of 80% of the rates payable.

 

Rural Rate Relief - Further Details and Other Information:

 

This relief applies to any other rural business heriditament provided that:

 

  1. it is within the boundaries of a qualifying settlement i.e. where the population appears to be less than 3,000 as at 31 December immediately before the financial year in question;
  2. it has a rateable value of £14,000 or less;
  3. it is used for purposes which are of benefit to the local community, and
  4. it is reasonable for the Council to make such a decision, having regards to the interests of the Council Taxpayers

 

The Council has discretion to award up to 100% relief and each case will be considered on it's merits. It is expected that relief will be the exception rather than the rule, as the large majority of businesses will not be eligible.

 

In the Maidstone area, Barming, Bearsted, Coxheath, Downswood, Loose, Staplehurst, and Tovil have not been included in the areas defined by the Secretary of State for qualification purposes and they are ineligible for rural rate relief.

 

Small Business Rate Relief:

 

This relief is scheduled to last three years and started on 1 April 2005. It applies to all small business and operates as follows:

 

  1. The rateable value of the property is £15,000 or less and
  2. the ratepayer only occupies one property or if he occupies more than one property, then the value of each additional property must be less than £2,200 AND the TOTAL value of those additional properties must be less than £15,000;

 

The amount awarded is dependant upon the rateable value of the property. If you qualify for relief:

 

  • You will pay on a lower rate poundage (0.7p less than the full rate poundage) AND relief of 50% of the reduced amount will then be allowed IF your rateable value is under £5,000;
  • The amount you will pay if your value is between £5,000 and £9,999 will still be calculated on the reduced rate poundage, BUT the percentage relief will be on a reducing scale, dependant upon your rateable value;
  • The amount you will pay if your value is between £10,000 and £14,999 will just be calculated on the reduced rate poundage, there is no additioanl relief.